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Our customer experience team is available to help with sizing, orders, and styling advice.

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Whether you have a question about your order, need help finding your perfect size, or want to collaborate with us — we'd love to hear from you.

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We aim to respond within 24 hours on weekdays.

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Response Times

Email: within 24 hrs · Chat: immediate · Returns: 3–5 days

Quick Answers

How do I find my correct bra size?
Visit our comprehensive Size Guide page for measuring instructions and size charts. You can also use our built-in Fit Calculator.
What is your return policy?
We offer free returns within 30 days of purchase for unworn items in their original packaging. Simply use the return label included with your order.
How long does delivery take?
Standard UK delivery takes 3–5 business days. Express delivery (1–2 days) is available at checkout. International shipping typically takes 5–10 business days.
Do you offer gift wrapping?
Yes! Our signature VELOUR gift wrapping is available at checkout for a small additional fee. Orders arrive in our beautiful branded box with tissue paper and a handwritten note.

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